Privacy policy

1) Introduction and contact details of the person responsible

1.1We are pleased that you visit our website and thank you for your interest. In the following we will inform you about dealing with your personal data when using our website. Personal data is all data with which you can be personally identified.

1.2The responsible person for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Peter Stupp Design Mode GmbH, Siemensstraße 6, 71691 Freiberg am Neckar, Germany, Tel.: +49 (0) 7141 27680, Fax: +49 (0 ) 7141 276899, e-mail: sales@icricroyal.de. The person responsible for processing personal data is the natural or legal person who decides alone or together with others about the purposes and means of processing personal data.

2) Data acquisition when visiting our website

2.1When using our website, i.e. if you do not register or otherwise convey information, we only collect data that your browser transmits to the side server (so-called "server log files"). When you call up our website, we will collect the following data that is technically necessary for us to display the website:

Our visited website
Date and time at the time of access
Quantity of the data sent in byte
Source/reference from which they came to the page
Browser used
Operating system used
Used IP address (possibly: in anonymized form)

The processing takes place in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. There is no transfer or other use of the data. However, we reserve the right to check the server log files retrospectively, should indicate specific indications of illegal use.

2.2This website uses an SSL and TLS encryption. You can see an encrypted connection to the string "https: //" and the castle symbol in your browser line.

3) Hosting & Content Delivery Network

3.1Amazon Web Services

For the hosting of our website and the presentation of the page content, we use the system of the following provider: Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109, USA

All data collected on our website is processed on the provider's servers.
We have concluded an order processing contract with the provider, which ensures the protection of the data of our side visitors and prohibits an unauthorized transfer to third parties.

For data transmission to the USA, the provider has joined the EU-US-data protection framework (EU-US-EU Privacy Framework), which ensures compliance with the European data protection level on the basis of an adequacy decision by the European Commission.

3.2Shopify

For the hosting of our website and the presentation of the page content, we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2nd floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify")

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada, Shopify Data Processing (USA) Inc., Shopify Payments (USA) Inc. or Shopify (USA) Inc.

All data collected on our website is processed on the provider's servers. We have concluded an order processing contract with the provider, which ensures the protection of the data of our side visitors and prohibits an unauthorized transfer to third parties.

In the event of a data transmission to Canada, an appropriate level of data protection is guaranteed by an adequacy decision by the European Commission.

For the transmission of data to the USA, the provider relies on standard contract clauses of the European Commission, which should ensure compliance with the European data protection level.

4) Cookies

In order to make the visit of our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your device. In some cases, these cookies are automatically deleted after closing the browser (so-called "session cookies"), some of these cookies remain longer on their device and enable the storage of side settings (so-called "persistent cookies"). In the latter case, you can find the memory duration of the overview of the cookie settings of your web browser.

If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 Para. 1 Lit.B GDPR either for the implementation of the contract, in accordance with Art. 6 Para. 1 lit. a GDPR in the event of consent or According to Art. 6 Para. 1 Lit. f GDPR to maintain our legitimate interests in the best possible functionality of the website and a customer -friendly and effective design of the page visit.

You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or can rule out the acceptance of cookies for certain cases or in general.

Please note that the functionality of our website may be restricted if you are not accepted.

5) contact

As part of contact with us (e.g. via contact form or email)-only for the purpose of processing and answering your request and only to the extent required-personal data are processed.

The legal basis for the processing of this data is our legitimate interest in answering your concern in accordance with Art. 6 Para. 1 lit. f GDPR. If your contact is aimed at a contract, the additional legal basis for the processing is Art. 6 Para. 1 lit. b GDPR. Your data will be deleted when it can be seen from the circumstances that the affected fact is finally clarified and if there are no statutory retention obligations.

6) Data processing when opening a customer account

According to Art. 6 Para. 1 Lit. B GDPR, personal data will continue to be collected and processed to the extent required if you provide us with the opening of a customer account. The input mask of the corresponding form on our website can be found in which data is required for the opening of the account.

Your customer account is deleted at any time and can be made by a message to the above address of the person responsible. After deleting your customer account, your data will be deleted, provided that all contracts concluded over it are completely handled, there are no statutory retention periods and our partly no legitimate interest in the further storage continues.

7) Use of customer data for direct marketing

7.1Registration for our email newsletter

If you register for our email newsletter, we will send you information about our offers regularly. Your email address is solely mandatory for sending the newsletter. The specification of further data is voluntary and is used to be able to address you personally. For the newsletter shipping, we use the so-called Double Opt-in that ensures that you will only receive newsletters if you have expressly confirmed your consent to the newsletter reception by pressing an email address provided to the specified email address

By activating the confirmation link, you will give us your consent to the use of your personal data in accordance with Art. 6 Para. 1 Lit. a GDPR. Here we save your IP address entered by the Internet Service provider (ISP) as well as the date and time of registration in order to be able to understand a possible misuse of your email address at a later date. The data collected by us when registering for the newsletter are used strictly.

You can unsubscribe from the newsletter provided in the newsletter at any time via the link provided or by means of a message to the responsible responsible person. After deregistration, your e-mail address will be deleted immediately in our newsletter distributor, unless you have expressly consented to further use of your data or we are reserved for any further data usage that is legally permitted and about which we inform you in this declaration.

7.2Clavy

Our email newsletter is sent by this provider: Klaviyo, 225 Franklin St, Boston, MA 02110, USA

Based on our legitimate interest in an effective and user-friendly newsletter marketing, we pass on your data provided for the newsletter registration according to Art. 6 Para. 1 lit. f GDPR to this provider so that the newsletter shipping on our behalf.

Subject to your express consent in accordance with Art. 6 Para. 1 lit. a GDPR, the provider also carries out a statistical evaluation of success of newsletter campaigns using web beacons or tracking pixels in the emails sent, the opening rates and specific interactions with the content can measure the newsletter. The end device information (e.g. time of the call, IP address, browser type and operating system) is also charged and evaluated, but not merged with other databases.

You can revoke your consent to newsletter tracking at any time with effect for the future.

We have concluded an order processing contract with the provider that protects our side visitors' data and prohibits a transfer to third parties.

7.3Property availability by e-mail

For temporarily non-available items, you can register for the receipt of email goods availability notifications. We will send you a message by email about the availability of the item you selected. Your email address is mandatory for sending this notification. The specification of further data is voluntary and is used if necessary to be able to address it personally. For the mail order shipping, we use the so-called double opt-in procedure, which ensures that you will only receive a notification if you have expressly confirmed your consent to us by pressing an email address provided to the specified email address.

You can unsubscribe from the availability notifications at any time by the appropriate message to the responsible responsible person. After deregistration, your e-mail address will be deleted immediately from our distributor set up for this purpose, provided that you have not expressly consented to further use of your data or we are reserved for an additional data usage that is permitted by law and which we will inform you in this explanation .

7.4Cart's memories by email

In the event of the termination of your purchase from us, you have the option of being reminded of the content of your virtual shopping cart once before completing the order.

Your email address is mandatory for sending this memory. The specification of further data is voluntary and is used if necessary to be able to address it personally. For the mail order shipping, we use the so-called double opt-in procedure, which ensures that you will only receive a notification if you have expressly confirmed your consent to us by pressing an email address provided to the specified email address.

By activating the confirmation link, you will grant us your consent to the use of your personal data in accordance with Art. 6 Para. 1 Lit. a GDPR for sending a shopping cart reminder. Here we save your IP address entered by the Internet Service provider (ISP) as well as the date and time of registration in order to be able to understand a possible misuse of your email address at a later date. The data collected by us when registering for our email notification service are used strictly.

You can unsubscribe from the shopping basket memories at any time by the appropriate message to the responsible responsible person. After deregistration, your e-mail address will be deleted immediately from our distributor set up for this purpose, provided that you have not expressly consented to further use of your data or we are reserved for an additional data usage that is permitted by law and which we will inform you in this explanation .

8) Data processing for order processing

8.1Insofar as the contractual processing is required for delivery and payment purposes, the personal data we collect will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 Para. 1 Lit.B GDPR.

If we are on the basis of a corresponding contract updates for goods with digital elements or for digital products, we will process the contact details you transmit when you order (name, address, email address) in order to be within the framework of our statutory information obligations in accordance with Art. 6 ABS . 1 lit. c GDPR on a suitable communication path (such as postal or by email) about upcoming updates in person in the statutory period. Your contact details will be used strictly for communications about updates owed by us and for this purpose by us only processed to the extent that this is necessary for the respective information.

To handle your order, we also work with the subsequent service provider (s), who support us in whole or in part in the implementation. Certain personal data is transmitted to these service providers in accordance with the following information.

8.2Use of payment service providers (payment services)

- Adyen

One or more types of online payment from the following provider are available on this website: Adyen, Simon Carmiggigelstraat 6 - 50, 1011 DJ Amsterdam, Netherlands

If you choose a payment method of the provider, in which you are in advance (such as credit card payment), your payment data communicated as part of the order process (including name, address, banking and number card information, currency and transaction number) as well as information about the content of your order will passed on in accordance with Art. 6 Para. 1 lit. b GDPR. In this case, your data is passed on exclusively for the purpose of payment processing with the provider and only insofar as it is necessary.
- Klarna

One or more types of online payment from the following provider are available on this website: Klarna Bank, Sveafen 46, 111 34 Stockholm, Sweden

If you choose a payment method in which the provider is in advance (such as accounting or installment purchase or direct debit), you will also be asked in the order process, certain personal data (first and last name, street, house number, postal code, place, date of birth, E -Mail address, telephone number, possibly data on an alternative means of payment).

In order to protect our legitimate interest in determining the solvency of our customers, we are forwarded to the provider for the purpose of a credit check to the provider in accordance with Art. 6 Para. 1 lit. f GDPR. The provider checks on the basis of the personal data you specified and other data (such as shopping cart, invoice amount, order history, payment experience) whether the payment option you have selected with regard to payment and/or claim loss risks can be granted.

In addition to the provider-internal criteria in accordance with Art. 6 Para. 1 Lit. f GDPR, identity and credit information from the following information can also be included in the decision as part of the application test:

https://cdn.klarna.com/1.0/shared/content/legal/term/0/de_de/Credit_rting_agencies

The credit information can contain probability values (so-called score values). Insofar as score values flow into the result of the credit information, you have your basis in a scientifically recognized mathematical-statistical process. The calculation of the score values flow, among other things, but not exclusively, address data.

You can object to this processing of your data at any time by a message to us or to the provider. However, the provider may remain entitled to process your personal data, provided that this is necessary for contractual payment processing.
- PayPal

One or more types of online payment from the following provider are available on this website: PayPal (Europe) S.A.R.L. et cie, s.c.a., 22-24 Boulevard Royal, L-2449 Luxembourg

If you choose a payment method of the provider, in which you are in advance, your payment data communicated as part of the order process (including name, address, banking and number card information, currency and transaction number) as well as information about the content of your order in accordance with Art. 6 Paragraph 1 lit. b GDPR passed on. In this case, your data is passed on exclusively for the purpose of payment processing with the provider and only insofar as it is necessary.

When selecting a payment method in which we are in advance, you will also be asked in the order sequence, certain personal data (first and last name, street, house number, postcode, location, date of birth, email address, telephone number, an alternative means of payment).

In order to protect our legitimate interest in determining your solvency in such cases, this data is forwarded by us in accordance with Art. 6 Para. 1 Lit. f GDPR for the purpose of a credit check to the provider. The provider checks on the basis of the personal data you specified and other data (such as shopping cart, invoice amount, order history, payment experience) whether the payment option you have selected with regard to payment and/or claim loss risks can be granted.

One or more types of online payment from the following provider are available on this website: Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

On this website, one or more types of online payment of the following provider are available: STIGHT GmbH, Theresienhöhe 12, 80339 Munich, Germany

8.3We reserve ourselves to your data to the collection provider Arvato, Rheinstr. 99, 76532 Baden-Baden, unless our payment claim was paid despite the previous reminder. In this case, the claim will be collected directly by the collection service provider.

The purpose of passing on your data is to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 lit. 1 lit. f GDPR.

9) Online marketing

9.1Data Feed Watch

This website uses the software-based marketing service of the following provider to provide and synchronize various customer management services: WordWatch, Inc., 1195 Chess Drive Suite 201 Foster City, CA 94404, USA

The service enables the automated processing of feed activities, the control of advertising in the marketing channels used and the analysis of the success of marketing measures as well as central email marketing and contact management.

To fulfill the various functions, cookies are used, i.e. small text files that are stored locally in the cache of your web browser on your device and enable us to analyze your use of the website. The cookies record certain information, such as the IP address, the location and the time of the page access.

All processing described above, in particular the setting of cookies to read information on the device used, will only be carried out if you have given us your express consent to this in accordance with Article 6 (1) (a) GDPR. You can revoke your consent at any time with future effect by deactivating this service in the “cookie consent tool” provided on the website.

Other legal bases for data processing that are used within the scope of specific service functions (such as the need for express consent in accordance with Art. 6 Para. 1 lit. a GDPR when sending newsletters) remain unaffected.

We have concluded an order processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

For the transfer of data to the USA, the provider relies on standard contractual clauses from the European Commission, which are intended to ensure compliance with European data protection levels.

9.2Google AdSense

This website uses Google AdSense, a web advertising service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google AdSense uses so-called cookies, i.e. text files that are stored on your computer and which enable your use of the website to be analyzed. In addition, Google AdSense also uses so-called “web beacons” (small invisible graphics) to collect information. Simple actions such as visitor traffic on the website can be recorded, collected and evaluated. The information generated by the cookie and/or web beacon (including your IP address) about your use of this website is usually transmitted to a Google server and stored there. This may also result in a transmission to the Google LLC servers. come to the USA.

Google uses the information obtained in this way to evaluate your usage behavior with regard to the AdSense advertisements. The IP address transmitted by your browser as part of Google AdSense is not combined with other Google data. The information collected by Google may be transferred to third parties if this is required by law and/or if third parties process this data on behalf of Google.
All processing described above, in particular reading out information on the device used via cookies and/or web beacons, will only be carried out if you have given us your express consent to this in accordance with Article 6 Paragraph 1 Letter a of the GDPR. Without this consent, Google AdSense will not be used during your visit to the site.

You can revoke your consent at any time with future effect by deactivating this service in the “cookie consent tool” provided on the website.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection levels on the basis of an adequacy decision by the European Commission.

Google's privacy policy can be viewed here: https://www.google.de/policies/privacy/

10) Web analytics services

10.1Google (Universal) Analytics

This website uses Google (Universal) Analytics, a web analysis service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.

By default, when you visit the website, Google (Universal) Analytics sets cookies, which are stored as small text modules on your device and collect certain information. The scope of this information also includes your IP address, which, however, is shortened by Google by the last digits in order to exclude any direct personal reference.

The information is transferred to Google servers and further processed there. Transfers to Google LLC based in the USA are also possible.

Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activity for us and to provide other services related to website activity and internet usage. The shortened IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. The data collected as part of the use of Google (Universal) Analytics is stored for a period of two months and then deleted.

All processing described above, in particular the setting of cookies on the device used, will only take place if you have given us your express consent for this in accordance with Article 6 (1) (a) GDPR.
Without your consent, Google (Universal) Analytics will not be used during your visit to the site. You can revoke your consent at any time with future effect. To exercise your right of withdrawal, please deactivate this service using the “cookie consent tool” provided on the website.

We have concluded an order processing agreement with Google that ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

Further legal information about Google (Universal) Analytics can be found at https://policies.google.com/privacy?hl=de&gl=de and under https://policies.google.com/technologies/partner sites

Demographic characteristics
Google (Universal) Analytics uses the special “demographic characteristics” function and can use it to create statistics that make statements about the age, gender and interests of site visitors. This is done by analyzing advertising and information from third parties. This allows target groups for marketing activities to be identified. However, the data collected cannot be assigned to a specific person and will be deleted after being stored for a period of two months.

Google Signals
As an extension of Google (Universal) Analytics, Google Signals can be used on this website to create cross-device reports. If you have activated personalized ads and have linked your devices to your Google account, Google can, subject to your consent to the use of Google Analytics in accordance with Article 6 (1) (a) GDPR, analyze your usage behavior across devices and use database models, including cross-device data Conversions, create. We do not receive any personal data from Google, only statistics. If you want to stop cross-device analysis, you can deactivate the "Personalized advertising" function in your Google account settings. To do this, follow the instructions on this page: https://support.google.com/ads/answer/2662922?hl=de You can find more information about Google Signals at the following link: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs
As an extension to Google (Universal) Analytics, the “UserIDs” function can be used on this website. If you have consented to the use of Google (Universal) Analytics in accordance with Article 6 Para. 1 lit. a GDPR, have set up an account on this website and log in with this account on various devices, your activities, including conversions, be analyzed across devices.

10.2Google Tag Manager

This website uses “Google Tag Manager”, a service provided by the following provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: “Google”).

Google Tag Manager provides a technical basis for bundling various web applications, including tracking and analysis services, and calibrating, controlling and attaching conditions to them via a uniform user interface. The Google Tag Manager itself does not store or read any information on user devices. The service also does not carry out any independent data analysis. However, when you access the page, Google Tag Manager will transfer your IP address to Google and, if necessary, store it there. Also a transmission to Google LLC servers. In the USA it is possible.

This processing will only be carried out if you have given us your express consent in accordance with Article 6 (1) (a) GDPR. Without this consent, Google Tag Manager will not be used during your visit to the site. You can revoke your consent at any time with future effect. To exercise your revocation, please deactivate this service in the “cookie consent tool” provided on the website.

We have concluded an order processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

10.3Hotjar

This website uses the web analysis service of the following provider: Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta

Using cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading device and browser information), the service collects and stores pseudonymized visitor data, including information about the device used such as the IP address and browser information, in order to use it for to evaluate statistical analyzes of usage behavior on our website and to create pseudonymized usage profiles. Among other things, this makes it possible to evaluate movement patterns (so-called heatmaps), which show the duration of page visits as well as interactions with page content (e.g. text input, scrolling, clicks and mouse-overs). Pseudonymization fundamentally excludes any direct personal reference. It will not be merged with clear personal data collected about you in any other way.

All processing described above, in particular the reading or storage of information on the device used, will only be carried out if you have given us your express consent to this in accordance with Article 6 Paragraph 1 Letter a of the GDPR. You can revoke your consent at any time with future effect by deactivating this service in the “cookie consent tool” provided on the website.

We have concluded an order processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

11) Retargeting/remarketing and conversion tracking

11.1Facebook pixels for creating custom audiences

Within our online offering we use the “Facebook Pixel” service from the following provider: Meta Platforms Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland (“Facebook”)

If a user clicks on an ad we place on Facebook, the URL of our linked page is expanded by a parameter using “Facebook Pixel”. After redirection, this URL parameter is then entered into the user's browser by a cookie that our linked page sets itself.

On the one hand, this makes it possible for Facebook to determine the visitors to our online offering as a target group for the display of advertisements (so-called “Facebook Ads”). Accordingly, we use the service to only show the Facebook ads we place to those Facebook users who have shown an interest in our online offering or who have certain characteristics (e.g. interests in certain topics or products, which are determined based on the websites visited). which we transmit to Facebook (so-called “Custom Audiences”).

On the other hand, “Facebook Pixel” can be used to track whether users were redirected to our website after clicking on a Facebook ad and what actions they took there (so-called “conversion tracking”).

The data collected is anonymous to us, so it does not allow us to draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes.

We have concluded an order processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

The information generated by Facebook is usually transferred to a Facebook server and stored there; In this context, there can also be a transfer to Meta Platforms Inc. server in the USA.

11.2Google ads remarketing

This website uses retargeting technology of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

For this purpose, Google sets a cookie in the browser of its end device, which automatically enables interest-based advertising using a pseudonymous cookie ID and, based on the pages you are visited,. In addition, data processing only takes place if you have agreed to Google that your Internet and app browser history from Google is linked to your Google account and information from your Google account is used for personalizing ads that you can use in the web regard. If you are logged in on Google during the page visit to our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data from Google is temporarily linked to Google Analytics data in order to form target groups. As part of the use of Google Ads Remarketing, it can also be transmitted to the Google LLC server. come in the USA.

All processing described above, in particular the setting of cookies for reading information on the end device used, will only be carried out if you have given us your express consent in accordance with Art. 6 Para. 1 Lit. a GDPR. Without this granting of consent, the use of retargeting technology during your page visit will be omitted.

You can revoke your consent granted at any time with effect for the future. To exercise your revocation, please deactivate this service in the "cookie consent tool" provided on the website.

11.3Microsoft Advertising

This website uses retargeting technology of the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA

This enables visitors to our website to address specifically with personalized, interest -related advertising that are already interested in our shop and our products. The advertising material is faded in on the basis of a cookie-based analysis of the previous and current usage behavior, but no personal data is stored. In the cases of retargeting technology, a cookie is saved on your computer or mobile device in order to collect pseudonymized data about your interests and thus adapt the advertising to the stored information individually. These cookies are small text files that are saved on your computer or mobile device. You will be shown in such advertising, which is very likely to meet your product and information interests.

All processing described above, in particular the setting of cookies to read information on the device used, will only be carried out if you have given us your express consent to this in accordance with Article 6 (1) (a) GDPR. Without this consent, retargeting technology will not be used during your visit to the site.