Refund policy

A. Cancellation policy

Introduction

Consumers are entitled to a right of withdrawal in accordance with the following provision, whereby consumers is every natural person who concludes a legal transaction for purposes that can mostly be attributed to their commercial nor their independent professional activity:

Right of withdrawal

You have the right to revoke this contract within 30 days without giving reasons.

The cancellation period is 30 days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.

To exercise your right of cancellation, you (Peter Stupp Design Mode GmbH, Siemensstraße 6, 71691 Freiberg am Neckar, Germany, Tel.: +49 (0) 7141 27680, Fax: +49 (0) 7141 276899, email: Sales@ricroyal.de) by means of a clear explanation (e.g. a letter sent by post, fax or email) about your decision to cancel this contract. You can use the attached sample cancellation form for this, but this is not prescribed.

To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of cancellation before the cancellation period expires.

Consequences of the revocation

If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you choose a different type of delivery than the cheapest standard delivery offered by us have to repay), immediately and at the latest within fourteen days from the day, on which the notification of your revocation of this contract was received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.

You must send or hand over the goods immediately and in any case within fourteen days from the day on which you inform us about the revocation of this contract.

Returns/returns can only be addressed to the following address:
Rich & Royal Online Shop-PVS Logistics Center, Werner-Haas-Straße 5, 74172 Neckarsulm, Germany.

The deadline is preserved if you send the goods before the deadline of fourteen days.

We bear the costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary to deal with them.

B. cancellation form

If you want to revoke the contract, please fill out this form and send it back.

At

Peter Stupp Design Mode GmbH
Siemensstrasse 6
71691 Freiberg am Neckar
Germany

Fax: +49 (0) 7141 276899
Email: sales@ricroyal.de

Hereby revoked (s) I/we (*) the contract concluded by me/us (*) to buy the following goods (*)/the provision of the following service (*)

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Ordered on (*) __________ / received on (*) __________________

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Name of the consumer (s)

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Address of the consumer (s)

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Signature of the consumer (s) (only when notifying paper)

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Date

(*) Coat incorrect